Last Updated: 03/14/2025
At UTO LLC, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below for details on processing, delivery times, and more.
Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Timeframes
We offer standard shipping with an estimated delivery of:
- 3-7 business days within the United States.
- Shipping times may vary depending on your location, carrier delays, or unforeseen circumstances.
Shipping Rates
- Flat Rate Shipping: $10 per order.
- Free Shipping: Available on orders over $100
- Expedited shipping options may be available at checkout for an additional fee.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package on our website or through the carrier’s tracking system.
Lost, Stolen, or Delayed Packages
- UTO Scrubs is not responsible for lost, stolen, or delayed packages due to carrier issues.
- If your package is missing, please contact the carrier with your tracking number.
Returns & Exchanges
- If you receive a damaged or incorrect item, please refer to our Return Policy for assistance.
For any questions about your order, contact us at orders@myuto.com
Thank you for shopping with UTO Scrubs!